Our Policy

There are no returns on canvases and books. Only unopened skeins, hanks, spools or cards of threads may be returned as long as the dyelot is still available. Accessories will be refunded only if they are sealed in their original package. All items purchased are subject to a 30-day return policy.

Our goal is to ship your purchse as quickly as possible. If you order a product that is not in stock, we will let you know via email and if possible, we will give you a ship date from the artist.

Please read all item descriptions carefully before you make your purchase. Please call us if you need any additional information.